In April, Logistics Today visited Jeff Hurley, managing director and COO and Mark Morrison, senior vice president of business development for TNT Logistics North America at their headquarters in Jacksonville, FL.

As Hurley points out, though TNT Logistics North America is only 700 million Euros of the 11.9 billion Euro 2003 revenues of parent TPG, it is a key part of the 3.7 billion Euro logistics group with operations in 36 countries.

The realignment of the logistics group in 2003 created nine geographic business units. Many business functions were centralized and, as part of the best practices initiative, the information and solutions technology function was placed under the direction of Keith Goldsmith, who had been vice president of the North American function. Part of his challenge will be to bring information technology resources in the global network into line and raise the baseline performance to make it consistent worldwide.

Asked where the best opportunities for TNT Logistics North America lie, Hurley says some of his future “best customers” could be in the utilities and aerospace industries. These, he says, are the areas that could benefit most from lead logistics provider (LLP) services that could help take their supply chains to world class.